Engaging with Government Platforms

Description

The "Engaging with Government Platforms" program aims to empower participants to efficiently use government electronic platforms, facilitating access to digital government services and the proper execution of transactions The program covers the procedures and requirements associated with interacting with these platforms

Objectives:

1.           Enhance the ability to efficiently use government electronic platforms

2.           Facilitate access to digital government services and their proper execution

3.           Raise awareness of the procedures and formal requirements related to government transactions

4.           Develop the skills necessary to solve common problems in using these platforms

Target Audience:

1.           Human resources personnel

2.           Employees in the public sector

3.           Individuals interested in engaging with electronic government services

4.           Job seekers who need to interact with government platforms

Topics:

1.           Introduction to Digital Transformation in Government:

§      The concept of digital transformation and its importance

§      Overview of electronic government services

 Overview of Government Platforms:

§      Key platforms used (such as Absher, Qiwa, Social Insurance)

§      Main uses for each platform

  Registration Procedures and Accessing Services:

§      How to create accounts on government platforms

§      Steps to access available services

  Executing Government Transactions:

§      How to handle transactions (such as residency, visas, work permits, business registrations)

§      The importance of verifying the accuracy of submitted data

 Dealing with Errors and Problem Solving:

§      Strategies for addressing common issues when using the platforms

§      How to file complaints or inquiries

Topics Covered:

1.           Protecting personal data when using the platforms

2.           Updating personal and professional information through the platforms

3.           Understanding the regulations and guidelines available for each platform

Outcomes:

1.           Participants will be familiar with how to use government electronic platforms

2.           Improved ability to execute government transactions efficiently

3.           Capability to solve common issues related to platform use

4.           Enhanced awareness of governmental procedures and requirements

5.            Achieve a better user experience when interacting with digital government services