Honoring and training the customer service team of the employees of the digital company
Honoring the participants in the customer service training course from the employees of the Digital Business Services Company at the company's headquarters in Riyadh.
As part of its ongoing efforts to improve the work environment and enhance the efficiency of human resources, Be Digital Company implemented a comprehensive training program for its customer service team, which included a special recognition for outstanding team members in appreciation of their dedication and commitment to delivering an exceptional customer experience.
This training was carried out in collaboration with Be Training Center and aimed to refine essential skills in communication, customer interaction techniques, and professional complaint handling, in addition to emotional intelligence and the ability to engage positively in fast-paced digital work environments.
The program witnessed high engagement from participants, with practical workshops and interactive scenarios reflecting the team’s commitment to continuous development and learning. Employees expressed their appreciation for the initiative, which highlights the management’s focus on their professional growth.
At the end of the program, an honorary ceremony was held to celebrate the top-performing members of the customer service team in recognition of their outstanding performance during the past period. This contributed to reinforcing a culture of excellence and motivation within the company.
Be Digital reaffirms its ongoing commitment to enhancing customer service quality as one of the key pillars for building long-term customer relationships and achieving satisfaction. The company also values the vital role of the customer service team in representing it in the best possible way.
