Writing administrative reports, emails and correspondence

Administrative Report Writing, Emails, and Correspondence

Description:

This course equips participants with the essential skills and knowledge required to write effective administrative reports, professional emails, and formal correspondence. It focuses on improving business writing style and enhancing written communication within a professional environment.

General Objective:

To enable participants to professionally prepare administrative reports and written correspondence that reflect a strong institutional image and achieve communication goals.

Target Audience:

·       Administrative staff

·       HR professionals

·       Public relations officers

·       Executive assistants

·       Anyone whose job involves preparing reports or formal communication

Specific Objectives:

By the end of the course, participants will be able to:

1.           Distinguish between types of formal and informal reports and correspondence.

2.           Apply the basic structure of administrative report writing.

3.           Compose professional emails suitable for the workplace.

4.           Use a clear and concise style in business writing.

5.           Avoid common errors in formatting and language.

6.           Review and edit reports and correspondence effectively.

Course Modules

1.           Introduction to Business Writing: Concepts, importance, and characteristics

2.           Types of Administrative Reports: Periodic, special, technical, etc.

3.           Steps of Report Writing: From data gathering to recommendations

4.           Emails and Official Correspondence: Structure, style, and etiquette

5.           Language and Style in Writing: Clarity, accuracy, and brevity

6.           Content Review and Editing: Editing tools and communication quality

Training Outcomes:

·       Writing well-structured and clear professional reports

·       Preparing professional written emails and formal letters

·       Improving editing and proofreading skills

·       Enhancing business writing and expression effectiveness

Course References:

·       “Administrative Report Writing Guide” – Arab Development Institute

·       “Business Communication Today” by Courtland Bovee

·       Official Government Correspondence Manual (Arabic Version)

·       “HBR Guide to Better Business Writing” – Harvard Business Review

Duration:

2 days – 3 training hours per day (Total: 6 training hours