About course
Duration:
2 Days
Total Hours:
10 Hours
Course Overview:
This course focuses on enhancing team performance by developing collaboration, communication, problem-solving, and conflict management skills. The course aims to build cohesive and effective teams capable of achieving organizational goals with higher efficiency.
General Objective:
To enable participants to acquire teamwork skills and enhance the effectiveness of work teams to achieve better results in the workplace.
Learning Objectives:
By the end of the course, participants will be able to:
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Understand the concept of teamwork and the importance of work teams in organizations.
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Develop communication and collaboration skills among team members.
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Manage conflicts and solve problems in a constructive manner.
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Define roles and responsibilities within the team to achieve integration.
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Foster innovation and creativity within the team to achieve organizational goals.
Course Modules & Topics:
Module 1: Fundamentals of Teamwork
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Concept and types of work teams
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Importance of teams in organizations
Module 2: Communication and Collaboration
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Effective communication skills within teams
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Enhancing collaboration and trust among team members
Module 3: Conflict Management and Problem Solving
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Conflict management approaches
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Group problem-solving techniques
Module 4: Defining Roles and Responsibilities
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Effective task and role distribution
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Organizing teams to achieve integration
Module 5: Creativity and Innovation within Teams
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Encouraging innovative ideas
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Integrating innovation into team practices
Training Activities:
Team Building Workshop
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Duration: 1 Hour
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Delivery Method: Group activity to enhance trust and collaboration among participants
Effective Communication Exercise
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Duration: 1 Hour
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Delivery Method: Group game to train participants on listening and communication skills
Conflict Resolution Case Study
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Duration: 1 Hour
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Delivery Method: Analyzing a practical case and identifying solutions to team conflicts
Roles and Responsibilities Assignment
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Duration: 1.5 Hours
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Delivery Method: Practical activity to define roles and distribute tasks within a virtual team
Idea Innovation Session
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Duration: 0.5 Hour
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Delivery Method: Group activity to generate innovative ideas and apply them to a practical project
References:
The Five Dysfunctions of a Team
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Publisher: Jossey-Bass
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Author: Patrick Lencioni
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Publication Year: 2002
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