The "KhdmT Gdyr" workshop, offered in collaboration between the Saudi Contractors Authority and Be Training Center
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Workshop Objectives
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Enhance Effective Communication Skills: Equip participants with the ability to communicate effectively to deliver outstanding customer service.
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Efficient Complaint Management: Provide tools to resolve issues quickly and effectively.
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Build Sustainable Relationships: Develop skills to foster long-term customer relationships, enhancing satisfaction and loyalty.
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Improve Customer Experience: Offer strategies to elevate the customer experience across various sectors.
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Support Saudi Vision 2030: Prepare a qualified national workforce to contribute to achieving Saudi Vision 2030 goals.
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Foster Critical Thinking: Enable participants to make effective decisions in diverse work scenarios.
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Simulate Real-World Work Environments: Provide practical training to improve professional performance in realistic scenarios.
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Adopt Global Best Practices: Empower participants to implement international standards in customer service.
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About course
The "Khdmt Gdyr" workshop, offered in collaboration between the Saudi Contractors Authority and Be Training Center, is a distinguished training program designed to enhance professional competencies in customer service. This workshop aligns with Saudi Vision 2030, aiming to prepare a qualified national workforce to meet the demands of the evolving job market. Held as part of the Future Projects Forum, the workshop focuses on equipping participants with essential skills for delivering exceptional customer service, emphasizing effective communication skills, complaint management, and building sustainable customer relationships to enhance satisfaction and loyalty. The program is delivered by certified trainers from the Saudi Contractors Authority, ensuring high-quality training and tangible improvements in participants’ performance. Upon completion, participants receive a certificate accredited by the Saudi Contractors Authority, enhancing their professional value in the job market.
The workshop features practical training sessions and interactive activities that simulate real-world work environments, enabling participants to apply communication skills effectively in diverse scenarios. It targets a wide audience, including employees in both public and private sectors, as well as individuals seeking to advance their professional skills. The program offers flexibility, being available both in-person and online, allowing participants to choose the format that best suits their needs. The content covers critical topics such as managing customer experiences, problem-solving techniques, and adopting global best practices in customer service. The workshop also fosters critical thinking and decision-making skills, empowering participants to handle daily workplace challenges with confidence and efficiency.
By emphasizing innovation in delivering training content, the workshop ensures an inspiring and interactive learning experience. It provides participants with the tools and knowledge needed to improve job performance and increase success in the labor market. Whether you aim to enhance effective communication skills or boost customer satisfaction, the "Khdm Gdyr" workshop offers the ideal framework to achieve your professional goals. Through the collaboration between the Saudi Contractors Authority and Be Training Center, this workshop represents a significant step toward building a distinguished professional future aligned with Saudi Vision 2030.
